Gathering patient information before the visit saves precious time. Learn how one practice discovered a new process that could save $200,000 a year.
Be present and listen for underlying needs to improve care. How an internist used empathetic-listening skills to defuse a tense situation.
Talking treatment pros and cons with patients can cut inappropriate testing and treatment orders. Five steps to move toward wiser choices.
Team huddles can enhance productivity and morale. Learn how a primary care clinic tweaked their huddles to make them essential to everybody’s day.
Focusing on the positive boosts resilience and collaboration. How an academic health system used the approach to improve care transitions.