A big chunk of the administrative work physicians do on EHRs could be properly delegated to other members of the practice team.
Team engagement and a culture of empathy are keys to creating a successful patient-experience program.
At a Washington state health system, physicians are shadowed by consultants who offer ways to improve workflow, cut clicks without compromising care.
A change intended to improve care leads to increased lengths of stay for patients visiting the emergency department.
The San Bernardino Medical Group says goodbye to outdated magazines and hello to new technology that helps patients learn about diabetes prevention.